Privacy Policy

1. Introduction

Cascade ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request information about our services
• Schedule a consultation
• Contact us via email or phone
• Subscribe to our communications

This information may include your name, email address, phone number, and any other information you choose to provide.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Pages visited and time spent on pages
• Referring website
• Operating system

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide information about our services
• Schedule and manage consultations
• Send you educational content and updates (with your consent)
• Improve our website and services
• Comply with legal obligations
• Protect against fraud and unauthorized activities

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• With Service Providers: We may share information with third-party service providers who assist us in operating our website and providing services
• Legal Requirements: We may disclose information if required by law or in response to legal processes
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
• With Your Consent: We may share information with your explicit consent

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience and analyze website usage. You can control cookie preferences through your browser settings. For more information, see our Cookie Policy.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to access your personal information
• Right to correct inaccurate information
• Right to request deletion of your information
• Right to object to processing of your information
• Right to data portability
• Right to withdraw consent

To exercise these rights, please contact us using the information provided below.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new Privacy Policy on our website with an updated "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Cascade

27 Church Street, Weybridge KT13 8DL, United Kingdom

Phone: +44 1932 684 590

Email: [email protected]